Contact Pierceable

Pierceable is a small, independent, ad-supported site — there is no support team standing by, but a real person reads what comes in to support@pierceable.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the gauge size converter, jewelry size calculator, healing time estimator, gauge stretching planner, aftercare schedule builder, or ring diameter calculator— and what you entered); a tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the Body Adornment Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. One thing this inbox can’t do is give you personal piercing or medical advice: if a piercing looks infected, isn’t healing, or worries you, your piercer or a healthcare professional will have a far better answer than this site can. Pierceable’s tools produce general educational estimates, not medical advice, and the site isn’t affiliated with any studio or jewelry brand.

Before writing in about a tool result, it can help to double-check the numbers you entered — gauges, lengths in millimetres, dates, and piercing type are the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.